About
JaskiratSingh
I'mService Desk Analyst
About
Hello there!
I'm Jaskirat Singh, your friendly neighborhood Service Desk Analyst. With a passion for problem-solving and a knack for providing top-notch customer support, I'm here to ensure your tech hiccups are swiftly resolved with a smile.
Equipped with Agile and ITIL Certifications, I thrive in fast-paced environments and excel at troubleshooting everything from software glitches to hardware snags.
My goal?
To make your IT experience as seamless and stress-free as possible.
When I'm not busy sleuthing through technical mysteries, you can find me listening to music,playing cricket and mostly travelling. I believe in the power of positivity and teamwork, and I'm always ready to go the extra mile to ensure your IT needs are met with efficiency and enthusiasm.
Let's work together to keep your digital world running smoothly!.
Skills
Here Are Some of My Skills
Key Skills
1 - People's Person
- Strong Communication Skills.
- Fluent in English, Hindi and Punjabi.
- Positive feedbacks from previous customers.
- Maintained exceptional customer service.
3 - Customer Service Skills
- Good at observing issues and quick to solve the issue.
- Ability to delive a positive and satisfying experience to customers.
- Team player but also work well on my own.
- Follow up with your customers, ensure their satisfaction, and ask for feedback and referrals
2 - Analytical Skills
- Good at Problem Solving.
- Strong supervisory and leadership skills.
- Logical thinking and Good at learning new things.
- Dedicated to complete all tasks.
4 - Technical skills
- Vast knowledge of Hardware, Software and Network.
- Knowledge with tools such as CRM systems, remote access tools etc.
- Fast learner and adapt new tech skills.